This presentation will be about the changing times and nature of IT services delivered to the consumer. In the past, it used to be delivered through thick or thin clients on the desktop. Today, these are primarily delivered to the mobile in the form of a digital service.
While a lot of talk is about disruption that the smart phones have brought, the truth is, that the backend has to be more industrialised than ever before due to the massive number of transactions that terminate in the legacy IT infrastructure. Companies need both, industrial IT and innovation IT to be able to compete effectively in the digital marketplace. This presentation will be about the different imperatives the new IT leaders have to think about in the digital era.